I almost did a bad thing - there were these black Italian, soft leather tall riding boots with 2.5 inch stable wide heel (appropriate for riding boots).
It was on a sample sale website (very limited quantities, sometimes one item in each size). And they were $300, as opposed to regular price of $800. So I was weak. I have a couple of outfits with which they would go perfectly. And I don't have riding boots. ( I only have one pair of boots - suede brown, and they are about 5 years old)
Few days later, I got an email from the company that said they made the inventory error and won't be able to ship my order. With apologies, they included $25 credit.
I don't know if I should feel happy or upset. But it certainly is a classy way to handle their mistake. I wish more companies took customer satisfaction that seriously.
I am sure I'll buy from them again(they have really high end designers on really deep discount), so the credit is as good as money.
So I was going to spend $300 but instead I received $25
August 26th, 2009 at 03:04 pm