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Home > Sallie Mae is very annoying!

Sallie Mae is very annoying!

November 8th, 2011 at 05:09 pm

So I am making extra payments on my student loan and the way it updates my account is driving me crazy.

The pay off date never changes! When I make an extra payment, it just moves the due date of my next payment further (and yes, I do apply it to the principle, not just to sit there for no reason until the next payment). So I see the principle go down, but pay off date never approaches on their generated calculators.

So I would have to calculate myself if I want to know.

Lately, they even added two choices for when you make an extra payment, with complex wording (and the default one is not the one to apply money towards the principle).

This is not helping.

Posted in Uncategorized | 2 Comments »

2 Responses to “Sallie Mae is very annoying!”

  1. dmontngrey Says:
    November 8th, 2011 at 07:38 pm 1320781109
    1320781109

    They just took over servicing my loan and I'm not impressed so far. Citibank had it before and they were a nightmare!

  2. Frügal Says:
    November 8th, 2011 at 08:46 pm 1320785201
    1320785201

    I have to agree. Good thing, however, is that there are plenty of easy and free ways to calculate your loan payoff.

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